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Shipping Agent

Shipping Agent

Turn email and phone orders into a simple shipping workflow.

Shipping Agent helps your team collect orders in one place, confirm shipping details, reduce manual mistakes, and prepare shipment data for CSV export.

DELIGHT is ISO 27001 Certified
Order Dashboard
Acme Foods Co.
New Order
Nakamura Wholesale
Confirmed
Tokyo Beverage
Preparing Shipment
Sakura Trading
Waiting for Double Check
Marine Logistics
Ready to Ship

Are orders still scattered across emails, phone calls, and manual notes?

Orders arrive in different formats
Warehouse staff struggle to read and confirm details
Shipping address and quantity mistakes happen easily
Double-checking depends on manual communication
CSV preparation takes extra time

One screen from order confirmation to shipping preparation

Email order intake

Capture orders sent to order@test-company.com in one dashboard.

Manual order registration

Register orders received offline through a simple form.

Phone order support

Handle phone orders via DELIGHT Communication Agent.

Order confirmation screen

Review customer, product, quantity, and address in one view.

Shipping preparation screen

Track shipment preparation progress by status.

Double-check workflow

Have another team member confirm before dispatch.

CSV export

Export data for shipping labels, records, or external systems.

User roles

Roles for order staff, warehouse staff, and managers.

Simple workflow

1

Receive order by email or phone

2

Confirm customer, product, quantity, and shipping address

3

Prepare shipment

4

Double-check before dispatch

5

Export CSV

Email

Centralize email orders

Orders sent to order@test-company.com can be reviewed from one dashboard. Teams can confirm customer name, product, quantity, shipping address, and notes before shipment.

TO
order@test-company.com
CustomerAcme Foods Co.
ProductOrganic Tea — 12 pack
Quantity25
Ship toTokyo, JP
DELIGHT Communication Agent
Phone order handling

Communication Agent usage fees are separate and follow DELIGHT pricing.

View pricing
Phone

Phone order support

Phone orders can be handled separately through DELIGHT Communication Agent.

Reduce shipping mistakes

Shipping Agent allows one staff member to prepare the shipment and another staff member to confirm it before dispatch.

Example statuses
New OrderConfirmedPreparing ShipmentWaiting for Double CheckReady to ShipShipped
CSV

CSV export for shipment operations

Export order and shipment data as CSV so your team can use it for shipping labels, internal records, or external systems.

# shipments.csv
order_id,customer,product,qty,address,status
1001,Acme Foods,Organic Tea,25,"Tokyo, JP",Ready
1002,Nakamura,Bottled Water,80,"Osaka, JP",Ready
1003,Sakura Trading,Rice 5kg,12,"Kyoto, JP",Shipped

Start small, improve step by step

Included in initial setup
  • Order dashboard
  • Email order intake
  • Manual order registration
  • Shipping preparation screen
  • Double-check screen
  • CSV export
  • Basic user roles
Not included in initial setup
  • FAX
  • Shipping carrier API integration
  • Automatic shipping label creation
  • Existing product master data migration
  • Existing customer master data migration
  • Custom ERP integration

Let’s talk about pricing

We’ll tailor a plan based on your scope and workflow needs.

Ready to simplify your shipping workflow?

Publishing agent pages…

0 / 10 · /subscription-agent

Shipping Agent

Shipping Agent

Turn email and phone orders into a simple shipping workflow.

Shipping Agent helps your team collect orders in one place, confirm shipping details, reduce manual mistakes, and prepare shipment data for CSV export.

DELIGHT is ISO 27001 Certified
Order Dashboard
Acme Foods Co.
New Order
Nakamura Wholesale
Confirmed
Tokyo Beverage
Preparing Shipment
Sakura Trading
Waiting for Double Check
Marine Logistics
Ready to Ship

Are orders still scattered across emails, phone calls, and manual notes?

Orders arrive in different formats
Warehouse staff struggle to read and confirm details
Shipping address and quantity mistakes happen easily
Double-checking depends on manual communication
CSV preparation takes extra time

One screen from order confirmation to shipping preparation

Email order intake

Capture orders sent to order@test-company.com in one dashboard.

Manual order registration

Register orders received offline through a simple form.

Phone order support

Handle phone orders via DELIGHT Communication Agent.

Order confirmation screen

Review customer, product, quantity, and address in one view.

Shipping preparation screen

Track shipment preparation progress by status.

Double-check workflow

Have another team member confirm before dispatch.

CSV export

Export data for shipping labels, records, or external systems.

User roles

Roles for order staff, warehouse staff, and managers.

Simple workflow

1

Receive order by email or phone

2

Confirm customer, product, quantity, and shipping address

3

Prepare shipment

4

Double-check before dispatch

5

Export CSV

Email

Centralize email orders

Orders sent to order@test-company.com can be reviewed from one dashboard. Teams can confirm customer name, product, quantity, shipping address, and notes before shipment.

TO
order@test-company.com
CustomerAcme Foods Co.
ProductOrganic Tea — 12 pack
Quantity25
Ship toTokyo, JP
DELIGHT Communication Agent
Phone order handling

Communication Agent usage fees are separate and follow DELIGHT pricing.

View pricing
Phone

Phone order support

Phone orders can be handled separately through DELIGHT Communication Agent.

Reduce shipping mistakes

Shipping Agent allows one staff member to prepare the shipment and another staff member to confirm it before dispatch.

Example statuses
New OrderConfirmedPreparing ShipmentWaiting for Double CheckReady to ShipShipped
CSV

CSV export for shipment operations

Export order and shipment data as CSV so your team can use it for shipping labels, internal records, or external systems.

# shipments.csv
order_id,customer,product,qty,address,status
1001,Acme Foods,Organic Tea,25,"Tokyo, JP",Ready
1002,Nakamura,Bottled Water,80,"Osaka, JP",Ready
1003,Sakura Trading,Rice 5kg,12,"Kyoto, JP",Shipped

Start small, improve step by step

Included in initial setup
  • Order dashboard
  • Email order intake
  • Manual order registration
  • Shipping preparation screen
  • Double-check screen
  • CSV export
  • Basic user roles
Not included in initial setup
  • FAX
  • Shipping carrier API integration
  • Automatic shipping label creation
  • Existing product master data migration
  • Existing customer master data migration
  • Custom ERP integration

Let’s talk about pricing

We’ll tailor a plan based on your scope and workflow needs.

Ready to simplify your shipping workflow?