Turn Every Customer Experience Into Growth.
AI continuously collects customer feedback, analyzes what people are saying, and turns reviews into actions that improve your business.
Collect feedback. Understand customers. Improve continuously.
🚀 Free Forever
Pay only when AI performs work.
Don't just wait for reviews.
Most businesses only hear from customers when something goes very well — or very badly.
Review Agent proactively helps you collect feedback from real customer interactions and understand what needs attention.
Ask
Automatically request feedback after a visit, booking, purchase, call, or service.
Collect
Collect structured feedback and reviews through simple links and messaging.
Understand
AI summarizes recurring praise, complaints, and customer expectations.
Act
Turn insights into concrete follow-ups and improvement tasks.
From customer experience to action.
Review Agent can trigger review requests from customer interactions such as:
Where integrations are available, the process is automated — employees never have to remember to manually request every review.
Build trust, not fake reviews.
DELIGHT helps businesses encourage authentic customer feedback — rather than buying positive reviews.
Reviews can remain publicly anonymous where appropriate, while verification is maintained internally when available.
Businesses can never pay DELIGHT to change a review score.
Verification indicators help people understand the context and credibility of a review. Not every review can be verified.
Thousands of comments. One clear picture.
Overall Experience
4.3 / 5
What customers love
- • Friendly staff
- • Clear explanations
- • Easy booking
Needs attention
- • Waiting time
- • Slow follow-up
- • Difficult phone access
AI Recommendation
"Waiting time is the most frequently mentioned negative experience this month. Consider improving appointment spacing and proactively notifying customers about delays."
View Improvement ActionsReviews should change what you do next.
Review Agent does not stop at analytics. AI can create:
Problem
Customers repeatedly mention unanswered calls.
AI Action
Recommend enabling DELIGHT Phone / Secretary functionality.
Problem
Customers complain about booking difficulty.
AI Action
Recommend DELIGHT Booking.
Problem
Families say communication is insufficient.
AI Action
Recommend communication workflows through DELIGHT.
AI That Works For You
AI Review Reply
Generate professional responses instantly.
AI Sentiment Analysis
Automatically detect positive and negative feedback.
AI Translation
Translate reviews into 30+ languages.
AI Recovery Workflow
Turn unhappy customers into loyal customers. Create tasks, notify managers, schedule follow-up calls and track resolution.
AI Insights
Find recurring problems before customers leave.
"Negative reviews increased 18% this month due to appointment delays."
Healthcare experiences deserve better visibility.
DELIGHT is building a Healthcare Directory + Review platform starting in Japan and the United States.
Patients and families will be able to discover facilities, understand real experiences, and make more informed choices. Healthcare providers and care facilities can use Review Agent to listen to patients and families and continuously improve their experience.
Relevant review dimensions:
Coming Soon
A bad experience doesn't have to become a lost customer.
When negative feedback is detected, Review Agent can:
- 1Alert the business
- 2Summarize the issue
- 3Suggest a response
- 4Create a follow-up task
- 5Track whether the issue was resolved
"I called three times and nobody answered."
- Issue detected
- Phone accessibility
- Suggested action
- Contact customer and investigate missed-call handling.
- Follow-up
- Create customer recovery task.
Meet customers where they already are.
Channel availability depends on your configuration.
Know what customers experience — without reading every review.
The dashboard is built for busy owners and managers, not data scientists.
Review Widgets
Beautiful, embeddable and responsive — on any website.
"The team went above and beyond. Highly recommended!"
— Verified customer
Everything Included Free
Different industries. Same question.
More Than a Review Tool
Review Agent goes beyond e-commerce reviews with AI and business workflow capabilities.
| Review Agent | Traditional Review Platforms | |
|---|---|---|
| Unlimited Reviews (Free) | ||
| Unlimited Widgets (Free) | ||
| Works for Services | ||
| Works for Bookings | ||
| Works for Events | ||
| Voice Reviews | ||
| AI Recovery Workflow | ||
| CRM Integration | ||
| Task Automation | ||
| AI Agents | ||
| Phone Reviews | ||
| Relationship Mapping | ||
| Cross-Agent Automation |
Comparison with typical traditional review platforms, based on publicly available information.
Pricing
Free Forever. Storage is free. You only pay when AI works.
Free
$0 Forever
- Unlimited Reviews
- Unlimited Reviewers
- Unlimited Widgets
- Unlimited Public Pages
- Unlimited Storage
- Basic Analytics
AI Usage
Execution-based pricing
Pay only when AI executes.
- AI Reply
- AI Translation
- AI Insights
- Voice Review
- Recovery Workflow
- Sentiment Analysis
Enterprise
Custom
- SSO
- Custom Branding
- Dedicated Support
- Private Deployment
- Advanced Integrations
- Unlimited AI Agents
Every Review Brings New Customers.
Review Agent grows naturally through customer trust.
Security
You cannot buy a better reputation.
DELIGHT helps businesses earn it.
Businesses can respond to feedback, resolve problems, and improve customer experiences. Paying DELIGHT will never increase a public review score or hide legitimate negative feedback.
Frequently asked questions
Most review platforms focus on e-commerce product reviews. Review Agent works for products, services, bookings, events, phone calls and support cases — and connects reviews to your CRM, tasks and AI agents so feedback drives your entire business workflow.
Listen better. Improve faster. Earn better reviews.
Let AI turn customer feedback into continuous improvement.
Free forever for review collection. Pay only for AI execution.