Communication OS
This product is included in your plan.
Communication OS automates your customer communication — starting with AI phone reception and expanding to full omni-channel. Real-time calls use shared time from your plan.
Problem
Solution
Communication OS replaces manual handling with AI agents that respond instantly, consistently, and 24/7.
Core Features
Rule-based responses, instant setup, and reliable FAQ handling.
Generative AI responses, natural conversations, and context-aware answers.
Capture inquiries automatically, store customer data, and never miss a lead.
Automated outbound calls for alerts, reminders, and follow-ups.
Tailored workflows for industry-specific communication use cases.
Omni-channel
Start with AI phone reception. Expand to all customer channels.
One AI. All channels. Unified experience.
How it Works
Benefits
Positioning
Start with communication. Expand into full business automation.
Products
Start with Junior (single language, very low risk), then upgrade to Associate (multilingual & conversational) when you need real conversations.
The responding LLM is duplicated. If one LLM goes down, the backup LLM automatically takes over so your phone reception never stops.
| Reception Junior | Reception Associate | |
|---|---|---|
| Employee level | 0–1 month | 2+ months |
| Best for | Reception (simple, one language) | Reception (conversational, multilingual) |
| Risk level | Very low | Low |
| Setup time | 1 min | 1 min |
| Language support | Single language | Multilingual (30+) |
| Polite & consistent answering | ||
| Message capture (name / number / purpose) | ||
| Flexible conversation (topic changes) | ||
| Handles interruptions & hang-ups | ||
| Consumed time (product coefficient) | × 1 | × 2 |
Consumed time = Actual processing time × Product coefficient
Pricing