Publishing agent pages…

0 / 24 · /avatar-reception-agent

Avatar Reception Agent

AI Avatar Receptionist for Public Services

Provide citizen support 24/7 through a friendly AI-powered avatar that works on websites, kiosks, tablets, and smartphones.

Available 24/7
No Special Hardware
Browser-based
Multilingual
AI + Human Assisted
Elderly-friendly UI

Problems

Staffing & accessibility challenges

Hard to staff branch offices and remote service centers
Citizens cannot reach support after hours or on weekends
Long wait times at counters
Shortage of multilingual staff
Digital services often not accessible to elderly citizens
Dedicated kiosk hardware is expensive

Solution

AI avatar handles first response

Embed a browser-based avatar receptionist into citizen portals, self-service kiosks, and public service applications.

Digitalize branch offices
No hardware needed — runs in any modern browser.
AI avatar receives citizen inquiries
Automatically answers FAQs and guides procedures
Escalates to staff when needed
Records all conversations
Works on WebGL, Three.js, VRM and Live2D
Available on smartphones too

Features

Main features

Avatar Management

2D, Live2D, and VRM avatars supported. Choose human-like, mascot, or character types.

Conversation Engine

Voice conversation, text chat, FAQ response, and procedure guidance powered by AI.

Voice Functions

Text-to-Speech, Speech-to-Text, and lip sync. Adjust voice, speed, volume, and language.

Knowledge Base

Pull knowledge from website URLs, PDF files, FAQ files, and internal documents.

Operator Control

Fully AI, human-assisted, or manual operator modes — escalate to staff when needed.

Analytics Dashboard

Track visitors, conversations, resolution rate, escalation rate, and top questions.

Flexible Deployment

Embed via JavaScript widget, or take .vrm / .moc3 / .json model files for self-hosted runtime.

Multilingual Support

Support citizens in Japanese, English, Chinese, Korean, and more.

Deployment

Two deployment options

A. Widget / Library Delivery

A JavaScript widget that customers embed directly into their web applications.

<AvatarReceptionAgent state="speaking" />
Fast to deploy
Hosted runtime by DELIGHT
Works in any modern browser

B. Model File Delivery

We provide .vrm / .moc3 / .json model files. The municipality implements runtime themselves.

avatar.vrm / avatar.moc3 / avatar.json
Full control by your team
Best for tight system integration
Suited for long-term operation

Technical

Runs in your environment

Supported Browsers

  • Chrome
  • Edge
  • Safari

Supported OS

  • Windows
  • macOS
  • iOS
  • Android

Technology

  • WebGL
  • Three.js
  • VRM
  • Live2D Compatible

Performance

  • Mobile-friendly
  • Fast loading
  • Low bandwidth

Pricing

Plans for every municipality

POC

For municipalities exploring AI reception

Up to 20 concurrent users
Up to 30 conversations/day
AI Avatar
Dashboard
Knowledge Base

Standard

For active production use

Expanded concurrency
Expanded conversations
Custom avatar
Human escalation
Multilingual support

Enterprise

For large municipalities & multi-site

Multi-site operation
SLA guarantee
Dedicated support
Custom integration
Advanced security

Custom

Tailored to specific requirements

On-premise option
Custom AI model
Custom avatar production
Bespoke UI
Full customization

Why DELIGHT

Why local governments choose us

Deploy in weeks, not months
No expensive proprietary hardware
Runs entirely in the browser
Large fonts and simple UI for elderly users
WCAG accessibility considerations
Dedicated support team

Pilot Interest Survey

Answer a short survey and we will propose the best configuration for your municipality.

Start with a pilot project

Begin with one branch office or service counter — scale fast once it works.

Publishing agent pages…

0 / 24 · /avatar-reception-agent

Avatar Reception Agent

AI Avatar Receptionist for Public Services

Provide citizen support 24/7 through a friendly AI-powered avatar that works on websites, kiosks, tablets, and smartphones.

Available 24/7
No Special Hardware
Browser-based
Multilingual
AI + Human Assisted
Elderly-friendly UI

Problems

Staffing & accessibility challenges

Hard to staff branch offices and remote service centers
Citizens cannot reach support after hours or on weekends
Long wait times at counters
Shortage of multilingual staff
Digital services often not accessible to elderly citizens
Dedicated kiosk hardware is expensive

Solution

AI avatar handles first response

Embed a browser-based avatar receptionist into citizen portals, self-service kiosks, and public service applications.

Digitalize branch offices
No hardware needed — runs in any modern browser.
AI avatar receives citizen inquiries
Automatically answers FAQs and guides procedures
Escalates to staff when needed
Records all conversations
Works on WebGL, Three.js, VRM and Live2D
Available on smartphones too

Features

Main features

Avatar Management

2D, Live2D, and VRM avatars supported. Choose human-like, mascot, or character types.

Conversation Engine

Voice conversation, text chat, FAQ response, and procedure guidance powered by AI.

Voice Functions

Text-to-Speech, Speech-to-Text, and lip sync. Adjust voice, speed, volume, and language.

Knowledge Base

Pull knowledge from website URLs, PDF files, FAQ files, and internal documents.

Operator Control

Fully AI, human-assisted, or manual operator modes — escalate to staff when needed.

Analytics Dashboard

Track visitors, conversations, resolution rate, escalation rate, and top questions.

Flexible Deployment

Embed via JavaScript widget, or take .vrm / .moc3 / .json model files for self-hosted runtime.

Multilingual Support

Support citizens in Japanese, English, Chinese, Korean, and more.

Deployment

Two deployment options

A. Widget / Library Delivery

A JavaScript widget that customers embed directly into their web applications.

<AvatarReceptionAgent state="speaking" />
Fast to deploy
Hosted runtime by DELIGHT
Works in any modern browser

B. Model File Delivery

We provide .vrm / .moc3 / .json model files. The municipality implements runtime themselves.

avatar.vrm / avatar.moc3 / avatar.json
Full control by your team
Best for tight system integration
Suited for long-term operation

Technical

Runs in your environment

Supported Browsers

  • Chrome
  • Edge
  • Safari

Supported OS

  • Windows
  • macOS
  • iOS
  • Android

Technology

  • WebGL
  • Three.js
  • VRM
  • Live2D Compatible

Performance

  • Mobile-friendly
  • Fast loading
  • Low bandwidth

Pricing

Plans for every municipality

POC

For municipalities exploring AI reception

Up to 20 concurrent users
Up to 30 conversations/day
AI Avatar
Dashboard
Knowledge Base

Standard

For active production use

Expanded concurrency
Expanded conversations
Custom avatar
Human escalation
Multilingual support

Enterprise

For large municipalities & multi-site

Multi-site operation
SLA guarantee
Dedicated support
Custom integration
Advanced security

Custom

Tailored to specific requirements

On-premise option
Custom AI model
Custom avatar production
Bespoke UI
Full customization

Why DELIGHT

Why local governments choose us

Deploy in weeks, not months
No expensive proprietary hardware
Runs entirely in the browser
Large fonts and simple UI for elderly users
WCAG accessibility considerations
Dedicated support team

Pilot Interest Survey

Answer a short survey and we will propose the best configuration for your municipality.

Start with a pilot project

Begin with one branch office or service counter — scale fast once it works.